Privacy Policy for EucalyptWeds

EucalyptWeds is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our wedding planning and event coordination services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the site, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the services you use, but may include:

• Personal Identifiers: Name, postal address, email address, phone number, and other similar contact data.
• Event Details: Information related to your wedding plans, preferences, guest lists, budget, dates, and other specific requirements for your event.
• Financial Information: Details necessary for billing and payment processing, though we typically use third-party payment processors and do not store sensitive financial details directly on our servers.
• Communication Data: Records of your communications with us, including emails, messages, and phone calls.
• Usage Data: Information about how you access and use our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This is collected via cookies and similar technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide Services: To plan and coordinate your wedding, including venue selection, catering, floral design, photography, videography, and entertainment booking.
• To Communicate with You: To respond to your inquiries, provide information about our services, and send updates regarding your event planning.
• For Service Improvement: To understand how our services are used and to improve the quality of our offerings and website functionality.
• For Marketing: To send you promotional communications about our services, offers, and events that may be of interest to you, where you have consented to receive such communications.
• For Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

Disclosure of Your Information

We may share your information with third parties only in the following circumstances:

• Service Providers: With trusted third-party vendors and partners who perform services on our behalf, such as venue operators, caterers, florists, photographers, videographers, entertainers, and payment processors. These parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: With your explicit consent for any other purpose not covered in this policy.

Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• The Right to Access: To request copies of your personal data.
• The Right to Rectification: To request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: To request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: To request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: To object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: To request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

EucalyptWeds

2847 Willow Creek Road, Suite 12B,

Byron Bay, NSW, 2481

Australia